Business Relationship Managers (BRMs) are faced with the unenviable task of bringing together disparate groups of people resistant to change. What can BRMs learn from great leaders to ensure they are respected and followed?
It is estimated that the recent IT failures afflicting BA will cost the company £80 million. That’s the number reported to shareholders by chief executive Willie Walsh as the airline tries to recover from the IT outage which stranded thousands of passengers during the last bank holiday.
Digital transformation is only possible for organisations which have reached a certain level of IT maturity. Simon Kent assesses how advanced your business currently is and why organisations must think like Business Relationship Managers to reach digital transformation maturity.
Discussions about digital transformation invariably focus on the latent power of technology. But these conversations avoid the obvious elephant in the room which is destroying our dreams of digital transformation. Kevin Baker explains what’s going wrong, and what CEOs can do to pave the way.
“We are very proud to say that we have signed a partner agreement with Sollertis covering the UK market. Thanks to an increased focus and more partners, ComAround is helping professional support organisations around Europe to succeed with knowledge management and self-service. Choosing to work with Sollertis as our first […]
Business and IT alignment was once presented as the method for breaking the introverted, silo structure which stops IT from delivering business value. There is a fundamental flaw in the alignment model that is preventing IT from leading digital business transformation.
Today is #BRMDay, the internationally recognised day that celebrates the outstanding work of Business Relationship Managers throughout the world. As a BRMP (Business Relationship Management Professional) and proud holder of a BRMI Trailblazer 2016 award from the Business Relationship Management Institute, I am honoured to be a part of this […]