Blog
June 28, 2017
Leadership Business Relationship Managers

What Business Relationship Managers can learn from great leaders

Business Relationship Managers (BRMs) are faced with the unenviable task of bringing together disparate groups of people resistant to change.  What can BRMs learn from great leaders to ensure they are respected and followed?
June 27, 2017
Failure or success of digital transformation

When digital transformation becomes digital destruction

It is estimated that the recent IT failures afflicting BA will cost the company £80 million. That’s the number reported to shareholders by chief executive Willie Walsh as the airline tries to recover from the IT outage which stranded thousands of passengers during the last bank holiday.
June 21, 2017
Woman walks into the ITSM trap

The ITSM trap: why technology isn’t giving the business what it needs

Technology leaders are going bigger and bolder trying to unlock the potential of technology.  But are we looking in the wrong direction for answers?
June 14, 2017
myth and fact digital transformation

5 misconceptions which ruin digital transformation

Why is digital transformation failing to deliver on its promises?  Simon Kent explains how to break the misconceptions of digital transformation and move ahead in a positive direction.
June 7, 2017

The 5 levels of IT maturity that lead to digital transformation

Digital transformation is only possible for organisations which have reached a certain level of IT maturity.  Simon Kent assesses how advanced your business currently is and why organisations must think like Business Relationship Managers to reach digital transformation maturity.
May 31, 2017
elephant in the room

The CEOs Digital Transformation Elephant In The Room

Discussions about digital transformation invariably focus on the latent power of technology.  But these conversations avoid the obvious elephant in the room which is destroying our dreams of digital transformation.  Kevin Baker explains what’s going wrong, and what CEOs can do to pave the way.
May 28, 2017

ComAround partners with Sollertis as part of its expansion into Europe

“We are very proud to say that we have signed a partner agreement with Sollertis covering the UK market. Thanks to an increased focus and more partners, ComAround is helping professional support organisations around Europe to succeed with knowledge management and self-service. Choosing to work with Sollertis as our first […]
March 21, 2017

Forget alignment: business IT convergence will lead digital transformation

Business and IT alignment was once presented as the method for breaking the introverted, silo structure which stops IT from delivering business value. There is a fundamental flaw in the alignment model that is preventing IT from leading digital business transformation.
March 20, 2017

Think SMALL to make big digital transformation impact

Digital transformation can be daunting.  Simon Kent says that by starting small, IT leaders can deliver short-term wins which lead to long-term cultural change.
February 10, 2017

Happy #BRMDay – Why Strategic BRM is critical to digital business success!

Today is #BRMDay, the internationally recognised day that celebrates the outstanding work of Business Relationship Managers throughout the world. As a BRMP (Business Relationship Management Professional) and proud holder of a BRMI Trailblazer 2016 award from the Business Relationship Management Institute, I am honoured to be a part of this […]